ITS

Industrial Technology Services Co., Ltd. (“ITS” or “the Company”) respects the privacy of users and complies with applicable data protection laws, including the Personal Information Protection Act of Korea (PIPA). This Privacy Policy explains how ITS collects, uses, retains, and protects personal information. 1. Information We Collect ① Information Provided by Users We may collect the following information when you submit an inquiry or use our services: Required: Name, Email address, Phone number, Position/Title, Company name Optional: Uploaded files, Additional details included in inquiries Automatically collected: IP address, Log data, Cookies, Service usage records ② Collection Methods Inquiry forms on the website Emails or phone calls directly from users Automated systems during website usage 2. Purpose of Collecting Personal Information ITS uses personal information for the following purposes: Responding to inquiries and customer support Providing technical and service-related assistance Improving service quality and performing statistical analysis Complying with legal obligations and handling disputes 3. Retention and Storage Period Personal information will be destroyed without delay once the purpose of collection is achieved.However, ITS may retain information for the following periods: Inquiry records: 3 years Retention required by applicable laws and regulations 4. Provision of Personal Information to Third Parties ITS does not disclose personal information to third parties unless: The user provides explicit consent Disclosure is required by law It is necessary for service provision (with prior notice and consent) 5. Outsourcing of Personal Information Processing ITS may outsource certain tasks to ensure efficient service operation. Service Provider: Website maintenance and system operation company Outsourced tasks: Website management, system support Protection measures: Contractual agreements to safeguard personal data 6. Rights of Users Users may exercise the following rights at any time: Request access to personal information Request correction or deletion Request suspension of processing Requests may be made via email or written notice to the Privacy Officer. 7. Destruction of Personal Information Personal information is securely destroyed when retention periods expire. Electronic files: Permanently deleted through technical measures Paper documents: Shredded or incinerated 8. Data Protection and Security Measures ITS implements the following safeguards: Access control and minimal privilege Security software installation Log monitoring and storage Encryption and password protections Regular internal audits 9. Privacy Officer Email: sungwon@its-korea.com Contact No: +82-41-666-1804 10. Amendments to This Privacy Policy Any changes to this Privacy Policy will be announced through the website. Effective Date: January 1, 2026